Terms of Service

Last Updated: January 2025

These Terms of Service ("Terms") govern your use of DkPensuite's cybersecurity platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using DkPensuite's website, platform, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Services

DkPensuite provides comprehensive cybersecurity solutions including:

• Network Security Scanning and Assessment
• Web Application Security Testing
• Email Security and Forensics
• System Security Auditing
• Live Security Monitoring
• Data Classification and Protection
• GRC Management and Compliance
• Phishing Defense and Training
• Password Security Management
• WiFi Security Assessment
• IoT Device Security
• Security Education and Training
• Deception Landscape Technologies

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Use our services to harm, threaten, or harass others
• Violate any applicable laws or regulations
• Reverse engineer, decompile, or disassemble our software
• Resell or redistribute our services without permission

5. Payment Terms

For paid services:

• Fees are due in advance unless otherwise specified
• All fees are non-refundable unless stated otherwise
• We may change pricing with 30 days' notice
• Late payments may result in service suspension
• You are responsible for all applicable taxes

6. Service Level Agreement

We strive to provide reliable services with the following commitments:

• 99.9% uptime for our core platform services
• 24/7 technical support for critical issues
• Regular security updates and patches
• Data backup and recovery procedures
• Incident response within defined timeframes

7. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your information.

8. Intellectual Property

All content, software, and materials provided by DkPensuite are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary software
• Remove or alter any copyright or proprietary notices
• Use our trademarks without written permission
• Create derivative works based on our services

9. Termination

Either party may terminate these Terms at any time:

• You may cancel your account at any time
• We may suspend or terminate accounts for Terms violations
• Termination does not relieve you of payment obligations
• We may retain data as required by law or for legitimate business purposes

10. Disclaimers and Limitations

11. Indemnification

You agree to indemnify and hold harmless DkPensuite from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction]. Any disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive relief in court.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We will replace any invalid provision with a valid one that most closely approximates the intent of the original provision.